Frequently Asked Questions
Everything you need to know about finding your perfect comfort.
What is the typical delivery timeframe for a sofa?
In-stock items are generally delivered within 7-14 business days. For custom-made or 'made-to-order' sofas, lead times typically range from 6 to 10 weeks depending on fabric availability and manufacturing schedules.
Do you offer white-glove delivery and assembly?
Yes, we offer a premium white-glove delivery service which includes bringing the sofa into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy if the sofa doesn't fit my space?
We offer a 30-day return window. If the sofa doesn't fit or meet your expectations, you can return it for a refund minus a restocking fee, provided it is in original condition. We highly recommend measuring your entryways before ordering.
Are your fabrics pet-friendly and stain-resistant?
Many of our sofas are available in 'Performance Fabrics' which are specifically engineered to be moisture-repellent, stain-resistant, and durable enough to withstand pet claws and heavy family use.
What kind of warranty comes with a Sofa Land purchase?
All our sofas come with a standard 10-year limited warranty on the internal frame and a 2-year warranty on cushioning and upholstery defects.
Can I request fabric swatches before I buy?
Absolutely! You can order up to five fabric swatches for free via our website to ensure the color and texture perfectly match your home's lighting and decor.